TLC Scaffolding is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

By using this website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

TLC Scaffolding
Email: info@tlcscaffolding.co.uk
Phone: 01633 327009
Address: [Your Business Address]

For the purposes of UK data protection laws, TLC Scaffolding is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

Name

Email address

Telephone number

Business name (if provided)

Enquiry details submitted via contact forms or email

Technical information such as IP address, browser type, and website usage data

We only collect information that is necessary to respond to enquiries or improve our website.

3. How We Collect Your Data

Your personal data may be collected when you:

Complete a contact or enquiry form on our website

Contact us by email or telephone

Interact with our website (via cookies or analytics tools)

4. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries or requests

To provide information about our scaffolding services

To communicate with you regarding quotations or services

To improve the performance and functionality of our website

To comply with legal or regulatory obligations

We do not use your information for automated decision-making.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent – where you have contacted us directly or submitted a form

Legitimate interests – to respond to enquiries and operate our business

Legal obligation – where required by law

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties.

Your data may be shared only where necessary with:

Website hosting or IT service providers

Professional advisers (such as accountants or legal advisers)

Regulatory or legal authorities if required by law

All third parties are required to respect the security of your data.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Personal data is stored securely and retained only for as long as necessary to fulfil its purpose or comply with legal requirements.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may collect anonymised information such as:

Pages visited

Time spent on the website

Device and browser type

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data

Request correction of inaccurate or incomplete data

Request deletion of your personal data

Object to or restrict processing

Request data portability

Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

TLC Scaffolding
Email: info@tlcscaffolding.co.uk
Phone: 01633 327009
Address: [Your Business Address]